Page 71 - CA Sri Lanka Integrated Annual Report 2023

h ICT Infrastructure Upgrades These enhancements contribute h Internet Payment Gateway Security
towards operational efficiency and Enhancements
Modernizing hardware and software effectiveness, ensuring smoother
systems, upgrading network workflow and better outcomes for Collaborative efforts with the bank to
capabilities and implementing cutting- stakeholders. implement security enhancements
edge technologies are key strategic for the Internet Payment Gateway
initiatives. These improvements h e-Business Card for CA Sri Lanka represent an initiative to ensure
contribute to a more efficient, secure Staff secure online transactions. By
and responsive network infrastructure enhancing cyber security measures,
environment within CA Sri Lanka, Implementation of an e-business we safeguard the Institute's data and
supporting the Institute's mission and card system for CA Sri Lanka staff build trust with stakeholders.
strategic objectives. demonstrates our commitment
to reducing carbon footprint and h Zoom Event Platform
h On-Demand Examinations enhancing digital efficiency. This Implementation
Reservation System system streamlines communication The implementation of a state-of-the-
and networking processes while
The introduction of an online on- art Zoom event platform enhances
demand system for examination aligning with sustainability goals. the overall user experience during
reservations represents a strategic h ICT Help Desk Ticketing System virtual events and meetings. This
initiative to enhance convenience platform improves accessibility,
and accessibility for students. This Deployment of a new ICT help desk engagement and collaboration,
system allows students to apply for ticketing system elevates service supporting our commitment to
exams based on seat availability, levels and ensures efficient support innovation and excellence.
from anywhere and at any time, for employees in their day-to-day
streamlining the examination process service deliveries to stakeholders.
and improving overall stakeholder This system enhances operational
experience. efficiency and improves user
satisfaction.
h TAGS Platform Functionality
Enhancement Future Outlook
Integrating new functionality on In the upcoming year, the ICT Division will continue its focus on enhancing
the TAGS platform is an initiative infrastructure, implementing advanced analytics, expanding digital services, and
aimed at facilitating reporting strengthening cyber security measures. Investments in research and development will
on overall marking processes. ensure that CA Sri Lanka remains at the forefront of technological innovation.

CA Sri Lanka Integrated Annual Report 2023 69